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There are a lot of factors as to why consumers prefer a specific brand than the other. And on the top of that list is trust. People buy from those they trust. No matter how attractive and promising your offers are, if they don’t trust you, it would be a hard pass.
As a start-up business, earning the trust of your target market is one of the toughest and crucial things to deal with. This is because you are still unknown in the industry. Having a website is a good start but how can you make it appear credible and trustworthy?
If you want to learn more of how you can build or strengthen your website’s credibility, head down as we give you points to look out for!
Security
People nowadays are smart enough not to trust websites that do not have evidence of security. It is important to mention to your website visitors the security measures your site has, especially on transactions involving money and the client’s personal information. Achieving the padlock sign in your URL bar highly helps as well in easing your visitors’ doubts. To achieve this, acquire a Secure Sockets Layer (SSL) Certificate for your domain.
Design
Your website is the first thing that your potential customers will see. It is the one that will set an impression, therefore make sure it is impressive.
A modern website design will look much more trustworthy than an outdated one. Giving your site a fresh appearance once in a while is good to keep it relevant and efficient. Be mindful as well with the fast paced change on design trends, and make sure to be on top of it.
Reputation
Over time, there will be people who will try your brand. Encourage these people to write a review on your website or share their experiences on their social media accounts. It is good to publish their feedback and experiences online to grow your reputation.
In addition, post your company’s awards and recognitions. By doing this, it will not just add credibility to your website but more and more people will see the legitimacy of your business.
Contact Details
Make sure that a contact method is displayed, may it be a phone number, an email address, or a live chat option. It is important that clients can see that they can easily reach you whenever something unexpected happens or they need assistance. Giving them an assurance that you are reliable in times of need builds credibility.
Building your online presence through a credible website is essential in gaining your customers’ trust and maximizing sales. If you do not know where to start,iRepublic is here to help you build your business website.
iRepublic is a known and well trusted affordable website builder in the Philippines. See how we can work together to build you a fast website for your small business and how we can build business websites that are functional, modern, mobile-responsive and easy-to-use! Visitwww.irepublic.ph to see how we can work together today!