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The global pandemic has accelerated online shopping this year compared to how people usually shop during the holiday season. Businesses have to step up their online efforts in order to drive more sales. Following this year’s trend is one of the best ways to keep your business afloat this holiday season. There are many website holiday season trends that are likely to have a dramatic effect on online and overall sales this year.
Here's some holiday season trends to look out for:
Online shopping will accelerate
85 % of businesses believe that online sales will definitely increase this holiday season compared to previous years. Consumers these days prefer online shopping than going to the physical store not only for its convenience but in fears of catching the virus in malls and shopping establishments. Online will be the best platform for the buyers to shop, compare prices, and read reviews of their fellow customers, right at the comfort of their own homes. To add, 61% of businesses expect higher purchasing through social media platforms. If you’re still not in the process of building your business’ website or considering to use social media platforms as a means to market your products, you might be missing out on this big holiday trend.
Shoppers will look for sales
Majority of online consumers wait for holiday sales before they purchase gifts. Many merchants begin to offer sales and promotions as early as October so even before the holidays kick in consumers basically already know what they want and what they’re looking for. The beauty about online shopping is it allows consumers to compare across different brands and products in a click of a button. This makes competition stiffer, that’s why merchants have to come up with the best promotional deals to catch the consumers’ attentions.
Online businesses should expect more return this year
Due to the increase in online ordering and shipping, eCommerce returns will increase as well. Businesses should update their websites and inform their prospective consumers regarding procedures and policies. This will help to deflect inquiries and give consumers peace of mind before they purchase your product. Also, businesses should update product descriptions, and visual designs of the graphics on your eCommerce website to help your target market understand what they are buying and prevent surprises that results in returns. It is also important to test the process of refunding payments and handling return shipments before holiday rush.
User Generated Content (UGC) will be critical to gift research
According to a survey, July, August and September so far have a high rate of UGC interaction. UGC allows online shoppers access to customer reviews, photos, questions and answers as they search for their perfect gifts online. Businesses should consider their UGC strategy for the holiday season since purchasers may refer to this type of content prior to buying your product.
These are the online holiday trends that businesses should keep in mind in order to stand out this coming holiday season. If you have never had the chance to update your website, now is the perfect time to do it since many consumers prefer to purchase their needs and wants online. If you are want to boost your online presence especially this coming holiday season, iRepublic is equipped to help you make your website more appealing to your potential consumers. Visit us at www.iRepublic.ph to learn more about our easy-to-build and modern websites!
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