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Having an online presence in this digital age is just a no-brainer. Regardless if it’s a website, an e-commerce platform, a social media page, or a mix of these three, getting your business online is a must - and having one can reap you great benefits.
According to the
GE Capital Retail Bank, 81% of consumers perform online research before buying. So, even if your company does not conduct business online, your potential customers still expect to see you there. You might miss out on the chance to grow your customer base and spread the word about your brand if you fail to be visible online.
To further elaborate why having an online presence is both crucial and essential today, read below!
To expand market reach
When you run a physical business, the number of people who can visit or even find you at any given time is limited. Meanwhile, having a good website allows literally thousands, even millions, of people to access your online store all at the same time. Think of the wide possibilities for your company if you could just introduce your brand to a pool of people interested with the same product or service line that you offer.
To improve brand image
Your company image alone is one good reason why you should establish an online presence. How will your potential customers know you if they can’t even see you or aren’t aware of your existence? The internet is the first place a lot of people go when they want to discover a new business or learn more about a company they've heard of, so make sure to be there!
To increase accessibility
Taking your business online means being accessible to consumers anywhere and anytime. Potential customers can read about your products or services and place their orders wherever they are, day or night, for 365 days a year. This is unlike a brick and mortar business, which is tied in a specific location following the standard 8-5 business hours for 5 days a week.
Also, even if your business doesn’t conduct online services, having a website lets you generate leads while you’re closed and follow up with those prospects when you reopen the following day. Many people prefer to conduct their research at night, typically when traditional brick and mortar businesses are closed. Your website can serve as your 24-hour sales representative to answer inquiries and generate leads.
To build relationships with customers and prospects
For instance, social media is all about building relationships. This applies to both individuals and businesses. Through social media, you can show the human side of your business and be relatable. In addition, it gives you a chance to really get to know your customers. Social media is the simplest yet most efficient way of drawing interest to your brand and establishing relationships with your audience. You are missing out on valuable opportunities if your business is still offline in this day and age.
To survive competition
More or less your competitors are already online and have established their presence, making them a step ahead of you. According to Zippia, 71% of small businesses have their own website. By not keeping up, you’re letting your business down. Just a word of advice too, be where your market is. If they are online, you should be too!
An online presence is no longer an afterthought or option. It is a must if you want to succeed in this modern age. Start building a strong online presence now, let iRepublic help!
iRepublic is a cheap and easy website builder in the Philippines that can help you create and implement a fully effective, mobile responsive e-commerce business website. We create affordable websites in the Philippines and help you in how to make a website for a business with a wide range of
website design templates that you could choose from. Our expertise ranges from creating a website for business and website design to
digital marketing. Our websites are fully equipped and are also packaged with email hosting - perfect for your small business! Get started on your business’ online journey today.
Contact us now and let’s make your business’ online vision happen!