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In this day and age, you would be hard pressed to find people who are not active in social media one way or the other. This opens a great opportunity for businesses to leverage on social media as a means to be visible “out there”. If you have not tapped into social media yet, this is the best time to jump on the social media train and reap its benefits. Here are some ways social media can impact your business in 2021.
Brand Awareness
Last year alone, there were estimated to be 73 million social media users in the Philippines. Given the massive number of social media users online, this might just be the place to let your business be seen while at the same time targeting new and potential customers. When people are scrolling on their feed, having your business show up is a big deal and allows your business to stay at the top mind.
The best part about social media awareness as compared to putting up a website or ad is that setting up a social media account is free so there is nothing to lose for those wanting to test the waters. Coupled with the right strategy, you can have great original content that can reach out to customers and entice them to go to your social media page and make a purchase.
Be present everywhere
There is such a thing as the “rule of seven” meaning that potential customers need to see a brand’s message seven times before they make a purchase. Social media comes into the picture here by letting you create multiple accounts across different channels, making you present everywhere. Coupled with the fact that the average person has around eight social media accounts across different platforms, this helps you penetrate your brand over different channels.
Because social media is constantly evolving and is catering to what is trending and happening, this lets your brand be part of any trending conversation that is happening. Whether it be an industry trend, or a current event, this lets your potential audience see that you are in the know and are relevant in the face of changing times.
Boost leads and sales
With the right awareness, businesses can take it one step further to get leads and sales from social media. Your business’ social media accounts can be part of your wider sales funnel, taking them through the process of becoming your customer. Social media accounts are now making it easier for businesses to sell their products, letting it double as an e-commerce channel. This is the perfect place to let both of your sales and marketing efforts intersect in one handy platform.
Show Your Authenticity
Social media is all about brand building and we all know that building your personal brand is very important these days. Unlike websites, social media is more relaxed so this is the best platform to move away from corporate-type posts and instead let your brand’s personality take the center stage. Think about things such as your brand voice, how you sound, and how your social media channel represents who you are. Show your authenticity in the best way that you can.
Customer Engagement
One of the most important facets of having your business be present in social media is that you can engage with your customer base and potential customers. Social media is meant to be a place for two-way communication. When brands make posts, customers can answer back and let their thoughts be known. Make the most out of this by interacting with your audience. This can give way to you gaining a loyal customer following same as brands who famously interact with their audience. The key is to be consistent as you grow and cultivate this audience and your social media community.
Reporting and analytics
Unlike traditional channels of marketing like making flyers, you can see figures in social media showing how much people responded to your posts, how many people liked your page, and have seen your content. This can help you better optimize your budget and ensure that your money is being put to good use.
There are many benefits to tapping into social media for your business growth. If you already have a website and are looking for ways to be seen by customers, then look no further than with social media. If your business is just starting out, social media is also a great place to kick things off. Having a social media account is half the job done, now you need the right brand and content strategy to help you make the most out of the channel.
Partner with iRepublic to help get you started on your social media and digital marketing strategy. With lots of companies already present and building their audience in social media, don’t let your company get left behind! Contact us now to get started!